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Generate more revenue and fewer hangups
NICE inContact CXone Personal Connection is a patented proactive outbound dialer that generates more revenue and fewer hang-ups. It gives your Inside Sales team an easier way to attain quota by connecting with more prospects every day, and helps your Customer Service team reduce inbound calls through personalized, low cost, and proactive outbound notifications.
Achieve a higher
connect rate & list penetration
Reach your customers
proactively with the right
Preserve customer experience
by keeping agents
Complete more connections
& increase quota attainment
awkward pause with patented
Industry-leading outbound dialer software
Set the right tone and connect with more customers in less time.
Get the most revenue out of your dialing lists and retain your best employees by helping them attain quota.
Reach customers proactively through low cost channels, like SMS and agentless dialing, with personalized, timely communication
NICE inContact offers the right capabilities and expert services to help you define your compliance needs and reach your goals.
Reduce your cost per
call by letting customers
choose the type of
help they want such.
A universal queue
for real-time interaction
management and a