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Overview Drive Loyalty

  • Support the modern social and mobile consumer
  • Multiple channel support (voice, email, chat)
  • Web click-to-call and virtual queuing
  • CRM integration for personalized interactions

NICE inContact CXone, with blended, multi-channel contact handling, builds interactive relationships customers love. With scalability and market-leading ingenuity, we make it easy to deliver the contact center experience of tomorrow, today.

"Our retention rates have gone up because of the implementation of NICE inContact."
Noel Nicholas, SumTotal
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