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Proven Results
Frost & Sullivan Recognizes inContact with
2015 Customer Value Leadership Award
inContact named leader in
Contact Center as a Service
Magic Quadrant by Gartner
All contact centers
have goals.
inContact helps
you reach them.

Flexible, affordable

solutions that

quickly scale up

or down.

See how our customers achieved their goals

Effortless Service

New Balance

With inContact, New Balance found contact center technology that made customer interactions effortless.

Iconic Service


ECHO surveys increase visibility and enable Dyson to deliver iconic customer experiences.

Powerful Performance

Hoveround Corporation

Personal Connection™ dialer helps Hoveround increase their intake efficiencies and performance.

Superior Experiences

Columbia Sportswear

Cloud technology provides the right tools to be agile while providing superior experiences.

Billion interactions
cloud contact center agents
Fortune 500 / Global 2000 clients
countries and counting

Why inContact?

With inContact, you get the global leader in cloud contact center software to handle all of your customer interactions.

  • Superior Reliability and Security

    99.99% guaranteed uptime. Plus, Active/Active system architecture.

  • Everything in One Solution

    Stop making compromises – get an all-in-one Cloud solution.

  • Easy to Implement, Customize and Manage

    Connect multiple systems and easily customize to achieve mission critical KPIs.

  • Support Agents Anywhere

    Expand your workforce to any location and scale quickly on demand.

  • Committed to Your Success

    Get personalized, expert-based customer service to help you accomplish your contact center goals.

Contact Sales

Choosing the right contact center solution

Call Center Software is a suite of tools that enable contact center managers and agents to effectively serve their customers. Most modern software platforms include automatic call distribution, interactive voice response, workforce management and optimization, a dialer for outbound communications, integration with Customer Relationship Management (CRM) systems, multichannel queues to handle different kinds of customer communications, and reporting. To learn more about inContact Call Center Solutions, watch our video below.